Question #1

How do I change my property over if it is currently being managed by another agent?

Simple! If you currently have a property managed by another agent and you’re not satisfied with the service you are getting and would like to change over to iPropertyManager all you have to do is fill out the ‘Transfer of Management’ letter and sign an ‘Authority’ with us and we will take care of everything else for you. We will organise for the tenant to be notified and for the keys to be collected from your managing agent. Everything else carries on as usual. Changing your managing agent could never be easier.

Question #2

How long will it take to find a tenant for my property?

This is a common one and we are the only Property Managers in Melbourne that have a Letting Guarantee. The better your property is presented, the more realistic the rental amount you are asking and the better the agent whose letting your property, the quicker it will rent out. At iPropertyManager we have among the lowest vacancy rates in the industry and generally we will have most properties rented inside 1 weeks of being placed on our rental list.

Question #3

What happens if my tenant doesn’t pay rent?

We monitor tenant arrears on a daily basis. When a tenant is 5 days in arrears we will contact them via telephone, email and SMS. On the 9th day of arrears a Notice to Remedy Breach will be issued to the tenant giving them 7 days to bring the rent up to date. If rent is still not paid within this time frame on day 15 a Notice to Vacate will be issued to the tenant. We will communicate with you throughout this process and a Notice to Vacate will never be issued without discussing the situation with you first. It is our intention at all times to minimise any loss to the owner so these actions need to be carried out promptly.

Question #4

Is an agent’s location important to their ability to manage my property?

One of the most common misconceptions about finding an agent to manage your property is that they need to be located in the neighbourhood. Long gone are the days when prospective tenants went from real estate agency to real estate agency looking for homes to rent in any given area. They simply don’t have the time. Over 95% of all of our tenant enquiry now comes from the internet meaning that we can quickly and easily rent out properties in a very large geographic area. We can also very quickly assess rents in any given area to determine what the right amount of rent is for a particular property. At iPropertyManager we easily manage properties in over 100 different suburbs in Melbourne and all from 2 office locations.

Question #5

Do I need landlord’s insurance?

As with any insurance policy, it is not compulsory to have landlord insurance on your property however we strongly recommend that every investment property owner has a specific landlord insurance policy in place for their property. Landlord Insurance protects you in the event of a tenant not paying rent, departing the property early or damaging the property. It also includes public liability and limited cover for contents (eg floor coverings, curtains). For full policy details please refer to the Landlord Insurance Brochure on our website.

Question #6

How should I know what my property will rent for?

You will get the best indication of what rental amount you should be getting on your property by closely comparing it to other properties similar to yours that are currently being rented or have just been rented. The best way to do this is to either talk to your managing agent or just log on to realestate.com.au and look at what properties are for rent in your area. Apart from this, market forces will determine exactly what amount of rent you achieve. If you have a very popular property you will get more interest and subsequently a higher rent. If you have a property that is less rentable, you will find it hard to command a premium rent. iPropertyManager employs skilled letting consultants who accompany all tenants on rental inspections, similar to a good real estate salesperson, to ensure that all tenants are made aware of the positive features of the property and hence are more likely to pay a higher rent. If you would like a current rent appraisal, we can provide this, all you need to do is fill our the How Much Rent form.