The following criteria must be met to ensure the full refund of the bond at the culmination of tenancy:

  • Property – The property has been cleaned, the grounds have been returned to their ingoing conditions and the carpets have been professionally cleaned. Please refer to our final inspection checklist for a complete list of maintenance criteria.
  • Rent – All outstanding rent is paid.
  • Outstanding Accounts – Any outstanding payments, for damages, break lease fees or compensation amounts are paid.
  • Keys – All keys, remote controls or other devices used to gain access to the property are returned.

Once these conditions have been met, your bond will be returned in full. Any delays will be due to the in-completion of one or more of the above criteria.